Tesla's Spring Update is now arriving on Intel vehicles
callmeKuRue/X
Tesla announced last month that its Spring Update, version 2024.14, would come with visual updates, but that they would be exclusive to the Model 3 and Model Y with Ryzen processors.
Tesla has slowly started rolling out update 2024.14, but until last night, it was only available to vehicles with the Ryzen processor.
We now have our first glimpse into update 2024.14 on vehicles that include the older Intel Atom processor.
Visual Updates
According to Tesla, none of the visual updates would be available on vehicles with Intel infotainment units, however, it looks like those vehicles will be receiving some of the features as well.
A new media player that has a better layout and includes more controls and a new minimized state.
Expandable Autopilot visualizations that are available to everyone include a smaller map in the top-right corner.
And a redesigned and more compact drive mode strip for vehicles for Auto Shift, which doesn't apply to Intel vehicles.
New Parked Visualization
This is probably the biggest feature just because it’s executed so beautifully. Unfortunately, it’s not available on vehicles with MCU 2 (Intel Atom)… at least not at this time.
It appears that Tesla may be using a higher-resolution 3D model or different shaders to create this new visualization. This could be the reason for its exclusivity to the faster AMD Ryzen processor. However, it could just take some time for Tesla to optimize it for Intel Atom processors or use a different model that is more suitable for the older processor.
The Model S and Model X are also not receiving this new parked visualization at this time. Although the Model S and Model X use the instrument cluster for visualizations, given the appeal of the new parked visualization, we wouldn't be surprised if it became available on the Model S/X in the future as well.
The Cybertruck already uses the new parked visualization, although it doesn't include an instrument cluster like the Model S/X.
New Media Player
Tesla's new media player on the Model 3/Y
Not a Tesla App
The improved media player that exposes additional controls and has a new minimized state, is arriving on vehicles with Intel processors.
Tesla included the new audio player as part of the Visual Updates that would be exclusive to AMD Ryzen vehicles, but the new media player on Intel appears to look and function exactly like it does on AMD vehicles. If you haven’t seen the new media player, take a look at our in-depth look at Tesla’s new audio player.
Expandable Autopilot Visualizations
The new, expandable Autopilot visualizations are also available on Intel vehicles. Although users with FSD already had full-screen visualizations, Tesla is bringing over additional features. This includes everything we've seen on AMD vehicles, including the new media player, the 'Navigate to' module, and the map preview in the corner of the screen.
For owners without FSD, this will bring full-screen visualizations to Autopilot for the first time. The full-screen visualization will look and function much like it does in Europe. It includes all of the new controls, improved vehicle detection, and the ability to display turn signals, but it won't display everything FSD does, including curbs and drivable areas.
Update: Intel vehicles are only getting the full screen visualizations if they have FSD and they’re in the U.S. or Canada. It’s not clear why the full screen visualization option is not available without FSD since other vehicles without FSD, but with the AMD processor are receiving the feature. This will hopefully be fixed in an upcoming update.
Other Updates
While Intel-based vehicles aren’t receiving all of the visual updates as expected, they are receiving a lot of the other functionality in update 2024.14, including Audible, Sentry Mode Previews, Trip Progress Bar, Spotify improvements, Better Route Available and many more.
Final Thoughts
Although this update doesn't bring the most appealing part of the Spring Update to Intel vehicles, it brings more than was expected.
The new parked visualization is the most exciting, but arguably least useful aspect of the new update. While it's beautiful and fun to play with, the new media player that features quick access to the most used controls is a much more useful addition.
The improved full-screen driving visualizations being available to everyone with the map in the corner is also a nice addition.
While we're not seeing the new parked visualization available on older vehicles with this update, it may arrive later once Tesla has a chance to optimize it for the slower Intel processor.
If you haven’t checked out Tesla’s new Spring Update, take a look at some videos of the best features in Tesla’s 2024.14. update.
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One of Tesla’s greatest weaknesses, as it has quickly become one of the world’s most ubiquitous cars on the planet has always been service. Escalating issues to managers and sometimes even reaching a Tesla Service employee can be a total coin flip, depending on your Service Center.
Tesla is continuing its push to integrate AI across its customer support channels in an effort to improve customer service. According to Raj Jegannathan, Tesla’s VP for IT, AI Infrastructure, Apps, Infosecurity, and Vehicle Service Operations (that’s a lot), Tesla is launching a pilot program for a new AI designed to improve customer interactions with Service.
Tesla Service’s new AI Agent detects comms delays, monitors sentiment, & auto-escalates to leaders. Starts tomorrow at 10 pilot locations. In 2 weeks, type “Escalate” in ‘message center’ to reach managers. Guardrails in place to prevent abuse. We’ll keep improving!
At 10 pilot service locations, this new AI agent will begin working behind the scenes at Tesla Service, to help with customer communications. It will provide three key features:
Detect Communications Delays: The AI will actively monitor service interactions to identify potential delays in communication or progress. These are often a key pain point for customers who reach out to Tesla Service and don’t receive a response for several days, as Service has nothing new to add. The AI can now step in and let the customer know Tesla is still waiting on parts or something else.
Monitor Customer Sentiment: By monitoring the tone and content of the messages between the customer and Service agents, Tesla will be able to identify situations where a customer might be dissatisfied or facing difficulties.
Auto-Escalate: If either a communications delay or negative sentiment is detected, the AI can automatically escalate issues to human managers for review. This helps to address problems before customers need to seek escalation themselves or become upset about an issue.
Customer Escalation Requests
Alongside the new AI tool, Tesla is also introducing a more direct way for customers to get higher-level attention. According to Tesla, within the next two weeks, customers can simply type “Escalate” in order to have their issue routed directly to management.
Raj’s team is currently working on implementing guardrails to prevent abuse, but this will soon make its way to improving Tesla’s service offerings. We’re glad to see Tesla taking steps to identify and correct deficiencies in the process - it has always been a sore tooth for Tesla in the last few years.
Over at 7000 Santa Monica Boulevard in Hollywood, Los Angeles, Tesla’s stainless steel-clad retro diner is really coming together. Most recently, we saw the gigantic 45-foot LED screens for the outdoor theater come to life, but there’s been more going on inside than we originally knew about.
Now, thanks to photos shared with us by Thomas Adamian, who ventured over to the site, we have our very first look inside the nearly completed Tesla Diner.
While we knew the concept aimed for a retro-futuristic theme, blending a diner with Superchargers and a modern open-air theater, the initial stages of the interior are well beyond a mere nostalgia project.
Interior Explored
Inside, we’ve got a seamless blend of classic circular diner-style seating accompanied by distinctly modern lighting and fixtures. This definitely brings to life that modernist art-deco feel and feels right at home alongside Tesla’s Robovan, rather than a period set-piece.
The facility is still clearly under active construction in these images, with materials and equipment visible, but they provide the best and most detailed glimpse so far of what the indoor dining experience will look like.
Front Door / Diner Logo
The circular spaceship-like entrance
Thomas Adamian
The circular entrance looks like something out of this world - and while we’re hoping the doors slide inside the walls, like a pocket door, they likely open in or out like a standard door.
This is also one of our first looks at the Tesla Diner sign, which hangs inside the doorway. The logo itself also has an art-deco look and feel. On the door, there’s also a sign confirming that the diner will be open 24/7.
Windows & Artwork
Shutters, Stealth Fighters, and Cybertrucks
Thomas Adamian
Tesla really nailed the style with the windows and shutters, matching the diner’s vibe. In the background, you can also see the concept art for the Cybertruck. We hope Tesla includes artwork for other vehicles as well, as they help tell the Tesla story and give diners an inside look at the company.
Exterior Seating
The exterior seating
Thomas Adamian
There’s also an exterior seating space, which seems to be in the early phases of being laid out. None of those pallets have been disassembled yet, but they likely have outdoor furniture, letting customers sit outside and enjoy a meal.
The Tesla Diner in Hollywood is shaping up to be much more than just a restaurant with chargers. It’ll have in-app functionality with the Tesla app and offer room for 200 diners inside, along with the ability to use a drive-in theater with in-car service. Tesla’s original plans also include rooftop seating, so there’s likely more to come once the construction phase continues.
The idea for a Tesla Diner began in 2023, when it was announced at Tesla’s Investor Day. While the diner has yet to open, it already seems like it’ll be an iconic establishment for the area. Amid recent brand turbulence tied to politics, this project has the potential to refresh Tesla’s image—offering a fun, memorable place to charge.
If there’s one thing we’re hoping for, it’s that the food matches the creativity of the design. Ideally, what Tesla is building in Hollywood becomes a blueprint for similar diners across North America—and eventually, the world.
With its unique concept and prime location, the Diner is poised to become a true LA landmark and a must-visit destination for locals and tourists alike.
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